FREQUENTLY ASKED QUESTIONS

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EVERYTHING YOU NEED TO KNOW.

Turnaround time depends on the jersey tier you select. Replica and e-signed jerseys ship faster
than hand-signed jerseys due to rider signing schedules.

Hand-signed jerseys require coordination with the rider’s race and travel schedule. Orders are
signed during designated signing windows, which adds additional time.

  • YOU GET IT SIGNED: Replica jersey, no signature
  • E-SIGNED: Replica jersey with a digital rider signature
  • SIGNED BY YOUR FAVORITE RIDER: Replica jersey hand-signed by the rider

At this time, SMX Jerseys are available online only through limited drops.

Because jerseys are produced per drop and often customized or signed, all sales are final unless there is a manufacturing defect.

• Tier 1 (Replica): Fastest turnaround
• Tier 2 (E-Signed): Slightly longer due to digital processing
• Tier 3 (Hand-Signed): Longest turnaround due to rider signing schedules

Exact timelines are communicated at checkout for each drop.

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Don’t see the answer you’re looking for or need more details? At SMX Jerseys, we want to keep you as informed and confident about our products as possible—if you don’t see what you need here, contact us and our team will be happy to help you ASAP.

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